aera Annual Meeting Ombuds
The AERA Ombuds is a new resource that will be available to attendees during the 2019 Annual Meeting in Toronto. The ombuds is a neutral, confidential, informal, and independent resource who will be available to hear meeting attendees’ concerns and can assist them by identifying options and resources to resolve conflicts or issues – including harassment, discrimination, or any violation of the AERA Ethics Code or Standards of Conduct. To learn more, visit http://www.aera19.net/aera-annual-meeting-ombuds.html.
The Ombuds Role at the AERA Annual Meeting is to…
How to Contact the AERA Annual Meeting Ombuds:
Email is the best way to contact the AERA Ombuds. To contact the ombuds about an issue or concern related to your experience at the 2019 AERA Annual meeting, send an email message to aeraombuds@gmail.com.
Office Hours
The AERA Annual Meeting ombuds will hold walk-in office hours and will also be available by appointment. To schedule an appointment with the ombuds, send your request to aeraombuds@gmail.com. The Ombuds Office is located in the Intercontinental Hotel, Upper Level, Wentworth Room. The walk-in office hours are as follows:
After the Annual Meeting
If you wish to contact the AERA ombuds after the Annual Meeting has concluded, send a message to aeraombuds@gmail.com.
Resources:
The Ombuds Role at the AERA Annual Meeting is to…
- Listen and understand your concerns, neutrally and confidentially
- Identify and discuss the range of options available to you
- Provide guidance and resources for understanding how to resolve conflicts or address concerns about unethical or inappropriate behavior
- Inform you about and explain options for formally reporting misconduct to AERA
- Offer support and guidance even if you choose not to file a formal report or complaint
How to Contact the AERA Annual Meeting Ombuds:
Email is the best way to contact the AERA Ombuds. To contact the ombuds about an issue or concern related to your experience at the 2019 AERA Annual meeting, send an email message to aeraombuds@gmail.com.
Office Hours
The AERA Annual Meeting ombuds will hold walk-in office hours and will also be available by appointment. To schedule an appointment with the ombuds, send your request to aeraombuds@gmail.com. The Ombuds Office is located in the Intercontinental Hotel, Upper Level, Wentworth Room. The walk-in office hours are as follows:
- Friday, April 5: 12:00 p.m. – 4:00 p.m.
- Saturday, April 6: 9:00 a.m. – 6:00 p.m.
- Sunday, April 7: 9:00 a.m. – 6:00 p.m.
- Monday, April 8: 9:00 a.m. – 6:00 p.m.
After the Annual Meeting
If you wish to contact the AERA ombuds after the Annual Meeting has concluded, send a message to aeraombuds@gmail.com.
Resources:
meet the aera annual meeting ombuds

Shannon Lynn Burton
Shannon Lynn Burton, Ph.D., is the university ombudsperson at Michigan State University. In that role, she seeks
to make the office a touchpoint for building trust within the organization by creating a space where individuals can freely discuss their concerns in an environment that adheres to the International Ombudsman Association (IOA) Standards of Practice: confidentiality, informality, neutrality, and independence. Burton serves the broader professional community through her work as one of the IOA’s inaugural co-chairs for the Research and Assessment Committee and as co-editor for the Journal of the IOA ( JIOA). Previously, she served on the IOA Title IX Task Force. She regularly presents, researches, and consults on organization and administration in higher education, student development and learning theory, conflict resolution, dialogue and deliberation, and academic integrity. Burton earned her Ph.D. in higher, adult, and lifelong education, with a specialization in global urban studies from Michigan State University.
Shannon Lynn Burton, Ph.D., is the university ombudsperson at Michigan State University. In that role, she seeks
to make the office a touchpoint for building trust within the organization by creating a space where individuals can freely discuss their concerns in an environment that adheres to the International Ombudsman Association (IOA) Standards of Practice: confidentiality, informality, neutrality, and independence. Burton serves the broader professional community through her work as one of the IOA’s inaugural co-chairs for the Research and Assessment Committee and as co-editor for the Journal of the IOA ( JIOA). Previously, she served on the IOA Title IX Task Force. She regularly presents, researches, and consults on organization and administration in higher education, student development and learning theory, conflict resolution, dialogue and deliberation, and academic integrity. Burton earned her Ph.D. in higher, adult, and lifelong education, with a specialization in global urban studies from Michigan State University.

Carol Mershon, Ph.D., is the Hugh S. and Winifred Cumming Chair in Politics at the University of Virginia (UVA). Mershon has served as interim co-PI and program director for U.Va. CHARGE, the National Science Foundation’s ADVANCE program at the university. A founding member of the steering committee of the Directors of Diversity and Inclusion in UVA Arts & Sciences, Mershon helped spearhead the creation of the pilot UVA Arts & Sciences Faculty Guides program, designed to handle concerns such as harassment, conflicts of interest, and equity. In her most recent NSF-funded project, with Denise Walsh, Mershon developed strategies for diversifying leadership and addressing bias in political science and in academe more broadly.